AiCanada (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website and use our services.

Information We Collect
We collect information that helps us provide, improve, and secure our services:
Personal Information
Name, email address, phone number
Billing and shipping address
Payment details (e.g., credit card number, bank account)
Account and Profile Data
Username, password, profile preferences
Communication preferences
Usage and Technical Data
IP address, browser type, device identifiers
Pages visited, time stamps, referral URLs
Cookies and similar tracking technologies
Support and Feedback
Correspondence with our customer support team
Survey responses, reviews, and other feedback

How We Use Your Information
Your information enables us to:
Provide and Maintain Services
Process transactions, manage subscriptions, and deliver features you request.
Communicate with You
Send account alerts, service updates, and respond to inquiries.
Improve and Personalize
Analyze usage patterns to enhance functionality and tailor your experience.
Security and Fraud Prevention
Detect and prevent unauthorized access, suspicious activity, and fraud.
Marketing and Promotions
With your consent, send newsletters, offers, and announcements about new services.

Sharing and Disclosure
We do not sell your personal data. We may share information with:
Service Providers
Third-party vendors who process payments, host data, or perform analytics on our behalf.
Legal and Compliance
Authorities or third parties when required by law, regulation, or to protect our rights.
Business Transfers
Potential acquirers or partners in connection with a merger, sale, or reorganization.

Cookies and Tracking Technologies
We use cookies and similar tools to:
- Enable essential site functionality
- Remember your preferences and login status
- Measure site performance and user behavior
- Deliver targeted advertising (where permitted)
You can manage or disable cookies through your browser settings, but this may affect site functionality.

Data Security
- We implement administrative, technical, and physical safeguards, including:
- Encryption of sensitive data in transit and at rest
- Access controls and authentication measures
- Regular security assessments and audits
Despite these measures, no system is entirely foolproof. You play a role by choosing strong passwords and protecting your login credentials.

Data Retention
We retain your personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, tax, or accounting obligations
- Resolve disputes and enforce agreements
Once retention periods expire, we securely delete or anonymize your data.

Your Rights and Choices
Depending on your location, you may have rights to:
- Access, correct, or delete your personal data
- Restrict or object to certain processing activities
- Withdraw consent for marketing communications
- Export your data in a portable format
To exercise these rights, contact us at support@aicanada.com. We aim to respond within applicable legal timeframes.

International Data Transfers
Your information may be processed in Canada or other countries with different data protection laws. When we transfer data internationally, we use safeguards such as standard contractual clauses to protect your privacy.

Children’s Privacy
Our services are not directed to children under 16 years of age. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected information about a minor, please contact us to request deletion.

Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the revised policy with a new “Last Updated” date and, where appropriate, notify you of significant changes.

Contact Us
If you have questions or concerns about this Privacy Policy, please reach out:
Email: privacy@aicanada.com
Mailing Address:
AiCanada Inc.
6707 Elbow Drive SW, Suite 1422
Calgary, Alberta, Canada T2V 0E5